DAV VOLUNTEER TRANSPORTATION NETWORK
APPLICATION PROCESS

TWO TYPES OF VTN VOLUNTEER POSITIONS

VOLUNTEER DRIVERS

  • DO YOU  HAVE A CURRENT VALID DRIVER’S LICENSE?
  • DO YOU HAVE ONE DAY PER WEEK AVAILABLE?
  • A BACKGROUND CHECK, FINGERPRINTS, AND PHYSICAL WILL BE REQUIRED, AT NO COST.
  • THE POSITION DRIVES VETERANS TO THEIR VA MEDICAL APPOINTMENTS AND BACK HOME IN SONOMA COUNTY.
  • MAY NEED TO DRIVE SONOMA COUNTY BASED PATIENTS TO/FROM THE SAN FRANCISCO VA MEDICAL CENTER.

VOLUNTEER COORDINATORS

  • SITS IN AN OFFICE AT THE NEW SANTA ROSA VA CLINIC (SOUTH CAMPUS) OR SAN FRANCISCO VA MEDICAL CENTER.
  • COORDINATES TRANSPORTATION WITH VETERAN PATIENTS AND VOLUNTEER DRIVERS.
  • ANSWERS AND MAKES PHONE CALLS.
  • USES A COMPUTER.
  • MAINTAINS LOGS AND RECORDS.
  • A PHYSICAL IS NOT REQUIRED FOR TRANSPORTATION COORDINATORS.

HOW TO APPLY

The Center for Development and Civic Engagement Department (CDCE) (formerly Volunteer Services) at the San Francisco VA Medical Center (SFVAMC) assists volunteers with the onboarding process. A CDCE liaison is available at the Santa Rosa VA Community Based Outpatient Clinic (South Campus). The CDCE liaison is also available to help you complete the paperwork and walk you through the entire process.

SANTA ROSA VA CBOC

CDCE Representative: Carly House

CDCE PHONE: 707-524-6859 

ADDRESS: 2285 Challenger Way, Santa Rosa, CA 95407

Main Phone: 707-569-2300

SAN FRANCISCO VA MEDICAL CENTER (VISN21)

CDCE PHONE:   (415) 221-4810 ext 24218

(415) 750-2144

EMAIL: VHASFCVolunteerOnboarding@va.gov

ADDRESS: 4150 Clement Street, San Francisco, CA 94121-1545

Main Phone: 415-221-4810

FOLLOW STEPS TO APPLY FOR VTN VOLUNTEER POSITIONS

Unless stated otherwise, submit all Volunteer onboarding documents to the local VA, specifically to the “Center for Development and Civic Engagement Department” (CDCE). After making a copy for your records, you may bring the onboarding documents to the Santa Rosa VA Outpatient Clinic (South Campus) for the local CDCE Representative to process.

Download the Onboarding Summary List to assist with keeping organized. Check back for updated revisions as we work to improve the list.

STEP 1: FILL-OUT ONLINE FORM

COMPLETE THE VOLUNTEER QUESTIONNAIRE AT THE FOLLOWING LINK: https://www.cdceportal.va.gov/volunteer_at_facility/

When filling out the form search and select “Santa Rosa VA Clinic (662GA)”. This clinic is under the management of the San Francisco VA Health Care System (662) (SFVAMC) also referred to as “VA Sierra Pacific Network (VISN 21)

STEP 2: READ

READ THE FOLLOWING DOCUMENTS

  1. Veterans Transportation Coordination – December 30, 2014

STEP 3: FILL OUT PAPER FORMS

AFTER COMPLETING THE BELOW FORMS, MAKE A COPY OF ALL FORMS AND SUBMIT THEM TO THE VA.  

Click on the names below to download the form.

  1. Volunteer Application
  2.  Universal Fingerprint Request Form
  3. SFVAHCS Baseline Health Status Intake Form
  4.  Declaration for Federal Employment 
  5.  VA Volunteer Blue Badge
  6.  Acknowledgment of Notice of Privacy Practices
  7. Tuberculosis Screening and Testing Form
  8. Assignment of Functional Categories VA Form 10-0539
  9. Driver’s License Verification
  10. COVID-19 Vaccination VA Form 10-263 – August 13, 2021
  11.  Flu Prevention Update for Employees, Volunteers, Researchers and Trainees dated 11/18/2018.

STEP 4: TAKE THE PLEDGE

Watch the video and take the White Ribbon Pledge. After completing the pledge, please sign and submit the acknowledgment to the VA. 
 

STEP 5: COMPLETE TRAINING

COMPLETE VOLUNTEER TRAINING
  1. TMS Mandatory Training for Volunteers
  2. TMS Annual Mandatory Training For All Personnel TMS Course #VA 4300999
  3. TMS – HIPPA and Privacy
  4. TMS – Privacy and Information Security and Rules and Behaviors.
After completing each training on TMS print the certificates and submit them to the VA. Be sure to keep a copy of all documents that you submit to the VA. 
 

STEP 6: SCHEDULE APPOINTMENTS

Schedule a day to come to the SFVAMC to get fingerprinted and see Occupational Health. You will need to bring with you:
  1. Two (2) forms of ID (passport, social security card, identification, driver’s license, birth certificate.
  2. COVD vaccination card
  3. Immunization records

STEP 8: WATCH THE TRAINING VIDEO

The link to this unlisted Training Video is on YouTube and can be found on the downloadable document titled “Onboarding Summary.”

STEP 9: PROVIDE UPDATES

Please keep Chapter 48 updated on your onboarding process. Don’t hesitate to ask us questions or for assistance. 

HOW LONG DOES IT TAKE TO BECOME A VOLUNTEER?

The U.S. Department of Veterans Affairs Health (VHA) Care System processes all volunteer onboarding packages. 

It typically takes about one (1) month to complete the onboarding and vetting process conducted by the U.S. Department of Veterans Affairs (VA). However, the process may take longer. Although we know you are ready to help veterans, we appreciate your patience with the process. 

WHITE RIBBON PLEDGE

Please take a moment and take the “White Ribbon Pledge”. We encourage you to watch the following video where VA employees, Veterans, and community partners joined in taking the White Ribbon Pledge. More than that, we ask you to join us in taking the pledge today.

Related 

Help Us Reach More Volunteers

DOWNLOAD THIS FLYER TO HANG IN YOUR COMMUNITY

Guidelines for Patients using DAV Vehicles

DAV van passengers are expected to follow certain guidelines, established by the Department of Veterans Affairs and the DAV National Headquarters. These guidelines include the following:

  • All riders must be ambulatory (able to board and exit the van without the driver’s help).
  • The DAV van driver is only allowed to stop the van for rest stops, emergencies, and to pick up and drop off passengers. Passengers should not ask the driver to make side trips to take care of their personal business.
  • Passengers are not permitted to smoke, chew tobacco, drink alcohol, use foul language, or bring weapons, drugs, or any illegal substance on the van. Van drivers are not required to provide transportation to any Veteran who is intoxicated, abusive, or who poses a threat to the driver or other passengers.
  • Passengers should not do anything to distract the driver.
  • Passengers should wear seatbelts at all times. Any passenger who refuses to wear a seatbelt will be denied transportation.
  • If a Veteran needs another individual (for example, a caregiver) to ride in the van with them, they need to get authorization from their VA attending physician or VA-certified nurse practitioner.
  • Veterans being discharged or granted passes can ride on a DAV van during the van’s trip back to its home county only if space is available. The Veteran must be ready to leave when the van leaves the VA medical center.
  • Veterans should be dressed and ready to leave for the hospital at the time specified. Drivers can’t wait for Veterans who aren’t ready to leave at the appointed time.
  • Veterans can only bring with them items that they can hold on their lap or store under the seat.
  • The DAV van is not an emergency vehicle. The driver may refuse to transport any Veteran who appears to be too ill to ride the van.
  • Veterans who use the DAV Transportation Network will not be eligible to receive reimbursement for travel expenses.
    (M-1, Part 1, Chapter 25, July 8, 1991)
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